• Serving Clients Nationwide – Offices Across Canada

Privacy Policy

Effective Date

Date: 14/07/2025

Introduction

Nationwide Pardon and Waiver Services ("we," "us," or "our") is committed to protecting the privacy, confidentiality, and security of the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

1. Information We Collect

We collect personal information that is necessary to provide our services, including but not limited to:

  • Full name, date of birth, and contact information
  • Government-issued identification (e.g., driver's license, passport)
  • Criminal record details, court documents, and police reports
  • Employment, immigration, and travel history
  • Billing and payment information
  • Communication and correspondence with our staff

2. How We Use Your Information

Your personal information may be used to:
- Assess your eligibility for a pardon, waiver, or other legal service
- Complete and submit applications on your behalf to government agencies
- Communicate with you regarding your case
- Verify your identity and prevent fraud
- Process payments and issue receipts
- Comply with legal and regulatory requirements

  • Assess your eligibility for a pardon, waiver, or other legal service
  • Complete and submit applications on your behalf to government agencies
  • Communicate with you regarding your case
  • Verify your identity and prevent fraud
  • Process payments and issue receipts
  • Comply with legal and regulatory requirements

3. Consent

By providing your personal information to us, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to legal and contractual obligations. Please note that withdrawing consent may impact our ability to provide services to you.

4. Disclosure of Information

We do not sell or rent your personal information. We may disclose your personal information to:
- Government agencies (e.g., Parole Board of Canada, U.S. Department of Homeland Security)
- Legal representatives or consultants working on your case
- Service providers under contract (e.g., fingerprinting services, secure file storage)
- Collection agencies in cases of non-payment (as permitted by law)
- Law enforcement or regulatory bodies where required by law

  • Government agencies (e.g., Parole Board of Canada, U.S. Department of Homeland Security)
  • Legal representatives or consultants working on your case
  • Service providers under contract (e.g., fingerprinting services, secure file storage)
  • Collection agencies in cases of non-payment (as permitted by law)
  • Law enforcement or regulatory bodies where required by law

All third-party service providers are required to maintain the confidentiality and security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. When no longer required, your information will be securely deleted or destroyed.

6. Security

We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, or disclosure. These measures include secure servers, encrypted storage, limited access controls, and employee confidentiality agreements.

7. Access and Correction

You have the right to request access to your personal information and request corrections to inaccurate or incomplete information. To make such a request, please contact us at the information below.

8. International Clients

If you are located outside of Canada (e.g., U.S. clients applying for Canadian rehabilitation), your personal information may be transferred across borders. By using our services, you consent to this transfer and storage in Canada or the United States as necessary to fulfill your request.

9. Website and Cookies

Our website may collect limited non-personal information through cookies and analytics tools to improve functionality and user experience. You can adjust your browser settings to refuse or limit cookies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Nationwide Pardon and Waiver Services
[Your Business Address]
Email: yourname@nationwidepardons.com
Phone: [Insert Phone Number]
Website: https://www.nationwidepardons.com